As a business registered and operating in Singapore, can I record calls without telling people. The only reason we want to do this is for training purposes and it's quite difficult to announce this on outbound calls.

Answer :

  • http://legalhelp.com.sg/cache/img/201301/no-image.76x72.crop.jpg

    V

    answered on 30/03/2016

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    Generally yes.

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Comments

  • Hi V, under what circumstances would it be a 'No'? I am planning to record outbound sales calls for training and quality assurance purposes, and would like to understand the legalities of it prior to execution. Hope to seek your assistance leecs 15/07/2016